We're proud of our four decades of experience helping clients develop their most critical asset: The folks who show up every day to make it happen.

We're famous for an enthusiasm and a special expertise at developing collaborative work cultures, cultivating great teams, developing successful leaders, coaching individual performance, navigating change, and helping clients pursue profitable corporate responsibility strategies.
Learn more about what services we offer

Our history

We wrote the books on group process, facilitation, and building collaborative cultures: How to Make Meetings Work by our co-founders David Straus and Michael Doyle; and How to Make Collaboration Work by David Straus. Our legacy of innovation continues today in the development of collaborative approaches to coaching, leadership and team development, and change management.

IA is proud to be wholly owned by its employees through its Employee Stock Ownership Plan (ESOP), an ownership structure that has been shown to increase production and profitability, and improve employees' engagement and sense of ownership.

In 1993, IA became the first firm of its kind to found a non-profit institute. We help fund the IISC and employees volunteer their time and talents to furthering its mission.
Read more

Our raving fans

Some firms have clients; others have customers. We have them and more — in fact, we're blessed with a large group of raving fans who have hired us over the years and use our methods to great effect in their companies. 75 percent of our work is repeat business.
Learn more

Our best boss

We're fiercely proud of our work, but mostly modest — and yet, there's this: We have one of the Best Bosses in America — our CEO Linda Dunkel — who won the honor in a national competition sponsored by the workplace excellence organization, Winning Workplaces. Talk about walking the walk!
Read more

And the rest of us

Our full story isn't complete without the individual stories of our great team — the folks who show up here everyday to make it happen. We're experts at what we do — but we're also great mothers, wonderful dads, dedicated spouses, talented photographers, nimble improv performers, golf duffers, experienced sailors, jazz saxophonists — and an award-winning playwright, to boot.
Learn more