Mission & Values

Our mission

By demonstrating the power of collaborative action, we transform the way people work together to achieve their goals, create value for organizations, and foster human dignity in the workplace.

Our values

Client service

Holding ourselves, individually and collectively, to a high standard of commitment to our clients' needs and interests.

Professional excellence

Demonstrating a commitment to high standards of competence and continuously improving performance in: financial management, business processes, and individual and team work.

Principled action

Assuming that a work culture with norms of honesty and integrity is inherently healthy and productive. We know it takes unusual courage to be authentic and speak the truth, as we know it. This is a character trait we wish to hire for, and nurture, at Interaction Associates.

Shared responsibility

Holding ourselves accountable for the success and development of the whole team and helping others be successful.

Stakeholder voice

Respecting the right of people to have an effective voice in the decisions that affect their lives. We support workplace democracy and a principle of maximum appropriate involvement in the process.

Social responsibility

Fostering social justice, environmental stewardship, and active citizenship.

Human dignity

Honoring other human beings simply by virtue of their being alive. We begin with a posture of respect and courtesy for every individual. We assume the best about others' intentions until clearly proven different. We honor and respect diversity in daily interactions.

In 1993, we made a unique move to put our values into action. Interaction Associates became the first firm of its kind to fund a nonprofit institute: The Interaction Institute for Social Change (IISC)

Learn more about IISC at www.interactioninstitute.org.

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The Interaction Institute for Social Change

In 1993, IA became the first firm of its kind to found a non-profit institute. We help fund the IISC and employees volunteer their time and talents to furthering its mission. Read more.
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I have used Interaction Associates for over six years as a preferred vendor; and they use their principles of collaboration in every interface and interaction with you. They live their values.

Sheila Babnis

Former Group Head, Project Managers, Pfizer