Pharma Team and Leadership Development Drives Success

IA helped a global pharmaceutical giant to implement a new R&D strategy, and supported key global project teams to achieve results more efficiently.  


This global pharmaceutical and diagnostics giant sells its products in more than 130 countries. It had developed an aggressive 2015 strategy, including an organizational redesign for drug development teams, projected to produce faster cycle times. Part of the strategy also called for new therapeutic area leadership teams, and a reduction in the number of review and decision bodies, which had been slowing down the development process.

How Interaction Associates Helped

Interaction Associates consultants worked with inside consultants and HR/OD groups in an “inside/outside” design and implementation team, to ensure the successful implementation of the 2015 strategic initiative. Over a period of two years, our consultants facilitated the formation and launch of the therapeutic area leadership teams, and led workshops with project managers and global project leaders to develop their leadership skills and align them behind the new organization structure. We also conducted team leadership and team dynamics skills workshops with the highest priority global project teams.

Hundreds of individuals have been trained in Interaction Associates' collaborative leadership and team methods in teams across the United States, Mexico, Switzerland, Australia, France, Spain, Poland, and the United Kingdom.

Return on Involvement

As an example of the results of our work, a high-priority registration team that had experienced serious breakdown participated in a re-launch and was trained in team skills. Subsequently, the team successfully completed a major filing for drug approval with the FDA. The team leader said, “We couldn’t have done it without IA.”

Leaders who attended IA leadership programs have reported that the collaboration skills, tools, and methods they learned have had a positive impact on specific geographic areas — with increased levels of engagement, better collaborative problem solving, and significant improvements in reaching goals.

IA Services Provided

  • Collaborative Change Management.
  • Team Chartering.
  • Team Training.
  • Leadership Training & Development.
  • Executive Coaching.

Project at a Glance

  • A 250-year-old global pharmaceutical firm.
  • Based in Switzerland.
  • Family-owned and operated.

IA consulted to help everyone align around the strategy and improve the performance of global teams.

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