FAQ

This page lists the answers to Frequently Asked Questions about our Public Workshops.

Please feel free to call us with any additional questions you may have.

Interaction Associates is happy to provide answers to frequently asked questions about our Public Workshops. Please review the list below to find quick information related to your question. If the question you have is not addressed in the list below, please feel free to contact us.

  1. How do I register for a public workshop?
  2. How early should I register?
  3. How do I pay for a program?
  4. What is your cancel/reschedule policy?
  5. Where are the workshops held?
  6. What are the workshop times?
  7. Do you offer any discounts on workshop fees (including nonprofit or government rates)?
  8. What's included in my workshop fee?
  9. How do I find hotel accommodations?
  10. Do you offer Continuing Education Units (CEUs) or other credits?
  11. What is the workshop pre-work, and why is it important?
  12. Once I complete my pre-work, what do I do with it?
  13. How long does the pre-work take?
  14. How many participants comprise a typical public workshop?
  15. What is your trainer-to-participant ratio?

1. How do I register for a public workshop?

A. There are three ways to register:

Online: Complete the online registration form and submit it through Cvent's secure website.

Phone: Call our Public Workshops Services Coordinator at +1-800-347-8352 (toll free U.S.) or +1-617-535-7006.

Email: Provide your name, title, organization, address, phone number, and the workshop title, date and location of the workshop you want to attend. Email it to: workshops@interactionassociates.com.

< back to top


2. How early should I register?

A. Five or six weeks prior to the workshop will usually ensure you a seat. Our workshops fill at varying rates, so register early to avoid disappointment.

< back to top


3. How do I pay for a program?

A. Payment is required to assure registration via our secure event site, Cvent. We accept Visa, MasterCard, Discover and American Express.

< back to top


4. What is your cancel/reschedule policy?

A. There is no charge to reschedule to a different session more than 30 days out, as long as it falls in the same calendar year. For additional fees, please see below:

16-29 days prior to a session: Reschedule within same calendar year $0/Cancel 20% of fee
8-15 days prior to a session: Reschedule within same calendar year $0/Cancel 50% of fee
Less than 8 days prior to a session: Reschedule within same calendar year $0/Cancel 100% of fee

All sessions rescheduled to a new calendar year will incur a 10% rescheduling fee.

< back to top


5. Where are the workshops held?

A. We have a learning center in our Boston office, at 70 Fargo Street #908, Boston, Mass. 02210. We also conduct workshops online. In other cities, we host our workshops at business sites, conference centers, and hotels.

< back to top


6. What are the workshop times?

A. The workshops run from 8:30 a.m. – 5 p.m. each day. The times for online workshops vary.

< back to top


7. Do you offer any discounts on workshop fees (including nonprofit or government rates)?

A. Nonprofit: For information, please visit the Interaction Institute for Social Change at at their website, or call them at (617) 535-7100.

Government: We are on the GSA schedule. Government employees receive a 10 percent discount. When you register as a government employee, please enter the discount code "GOV".

Groups: Groups of three or more people from the same company receive a group discount of 15 percent off the regular fee. When registering, follow the instructions for "Group Discounts." One person must register all members of the group.

Discounts cannot be combined with any other offers and are voided by cancelations.

< back to top


8. What's included in my workshop fee?

A. The workshop fee includes all materials and daily continental breakfast and lunch. Sorry, we cannot provide breakfast and lunch for online workshops; you are on your own!

< back to top


9. How do I find hotel accommodations?

A. In your registration packet, you will find a list of recommended hotels.

< back to top


10. Do you offer Continuing Education Units (CEUs)?

A. Yes! Many of our Public Workshops offer Continuing Education Units (CEUs). Please check the individual program to see what's available. Upon request we will provide a letter verifying successful completion and the number of workshop hours completed. We also offer PDUs. Project Managers can earn PDUs by attending many of our workshops: the number of PDUs offered is listed on the Program page.

< back to top


11. What is the workshop pre-work, and why is it important?

A. Your workshop actually begins when you start your pre-work. It requires you to reflect on your experience and insight. It introduces you to some of the workshop's core concepts and models. You will use your pre-work in workshop exercises. Online workshops also require completion of interim assignments.

< back to top


12. Once I complete my pre-work, what do I do with it?

A. Bring your completed pre-work with you to the workshop. For workshops that include Desired Outcome questionnaires, please fill out and return those to workshops@interactionassociates.com at least a week before the start of the workshop. Online pre-work and interim work is submitted electronically.

< back to top


13. How long does the pre-work take?

A. Your face-to-face workshop pre-work will take you about half an hour to complete. Pre-work for our online workshops takes about 60-75 minutes.

< back to top


14. How many participants comprise a typical public workshop?

A. The number of participants typically ranges from 8 to 18.

< back to top


15. What is your trainer-to-participant ratio?

A. Unlike most training companies, we promise no more than 12 participants for every trainer. This ensures you the personal attention you need to advance your skill level.

< back to top

We'd Love to Hear From You

Talk to one of our experts to see what we can do for your company.

Let's Talk