Matt Sloane examines why our predictions about the outcomes of change are generally inaccurate. He recommends a different way to approach change — and make it work for us — using a values lens.

When Performance Appraisal time rolls around, do you sometimes scratch your head about the process? Is this any way to evaluate human beings? Jay Gordon Cone writes a tongue-in-cheek memo to management in self-defense.

When interpersonal problems arise at work, many of us have been taught to address them by giving one-on-one feedback. While this technique is often effective, it isn't a panacea for conflict and behavior issues. Patty McManus explains why this is so, and suggests steps to take when feedback is not the answer.

Michael Reidy illustrates how leaders use words to develop community in this, Part II of his exploration of the relationship between language and leadership.