To retain top performers and maximize their value to the organization, managers must tap the creativity, energy and hopes of their people. Discovering your employees' needs and engaging in a conversation about how those needs will be met is a powerful way to turn the manager-employee relationship into a high-performance engine.
POSTED BY ON 05/02/07 02:44 PM1 comments
Many managers avoid giving feedback because they aren't sure how to give it, and they fear a bad reaction. But without feedback, individuals and teams don't get the information they need to improve their performance. Michael Papanek gives a five-step model for giving feedback that works.
POSTED BY ON 03/07/07 05:07 PM15 comments