Michael Papanek addresses the reality at the heart of our technologically-driven business environment: technology doesn't collaborate, people do. So how do we do it effectively?

When interpersonal problems arise at work, many of us have been taught to address them by giving one-on-one feedback. While this technique is often effective, it isn't a panacea for conflict and behavior issues. Patty McManus explains why this is so, and suggests steps to take when feedback is not the answer.

Whose words resonated with you today? In this article, the first of two parts, Michael Reidy explores the power of words and how leaders can use language as a form of action.

Managing is all about relationships. It turns out that storytelling is a great way to nurture and grow relationships. Guest blogger, author Terrence Gargiulo, shows how.