Psychology Today is running an article on kindness in the workplace which raises a number of points, including this: People work harder when treated with kindness. Linda Dunkel explores how to go from a general aspiration to deriving enormous strategic value as a company valuing respect, dignity and — yes — kindness.

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We recently were honored with a visit by Nobel Laureate Betty Williams, a woman who knows a thing or two about leading change.

Linda Dunkel explains how IA's unique methods for helping groups of people build understanding, reach agreement, and collaborate successfully are being applied to help bridge gaps on a global level.