Interaction Associates

Core skills for guiding groups

The skills and techniques offered in Essential Facilitation® are designed to produce significant performance improvement, career development, and personal growth. Essential Facilitation® shows how to effectively facilitate in situations that have one or more of the following "Three Cs":

• Complex or high-stakes content
• Conflict — the situation is emotionally-charged or controversial
• Context — when you must balance multiple stakeholders' needs and points of view

In this course you will:

• Develop in-depth preparation skills, including mastering the one task you MUST complete before the start of any meeting
• Get best practices for facilitating virtual meetings
• Learn to solve problems before they start and handle them with confidence if they do arise
• Practice the four essential guidelines for resolving conflict
• Receive a whole toolkit of skills and strategies to help groups make better decisions, faster
• Learn to navigate difficult situations and cope with challenging behaviors
• Learn the five simple steps to take after the meeting to ensure you get results
• Receive one-on-one coaching on your videotaped practice session

Who should attend:

Anyone who leads or facilitates meetings.

Agenda:

Day 1	Day 2	Day 3
Workshop Overview Four Facilitation Approaches Introduction to the Interaction Method™ Facilitation Practice	Start-Up & Review of Day 1 Listen as an Ally Ladder of Inference Collaborative Problem Solving	Parking Lot Designing Agendas Virtual Meetings
LUNCH	LUNCH	LUNCH
Planning the Meeting Strategic Moments Facilitative Behaviors Facilitation Practice Evaluate the Day Video Reviews/ Evening Assignment	Facilitation Practice Collaborative-Problem Solving (continued) Facilitation Practice Evaluate the Day Video Reviews/ Evening Assignment	Resolving Conflict The Hot Seat Following Through on Meetings Action Planning Graduation

Fee: 3 Days/$2195

Date	Location	Availability
October 7 - 9, 2008	San Francisco
November 11 - 13, 2008	Boston
December 9 - 11, 2008	San Francisco
January 13 - 15, 2009	San Francisco
February 24 - 26, 2009	Boston
March 3 - 5, 2009	San Francisco
March 31 - 2, 2009	Boston
April 14 - 16, 2009	Chicago
May 5 - 7, 2009	San Francisco
June 9 - 11, 2009	San Francisco
July 14 - 16, 2009	San Francisco
July 28 - 30, 2009	Boston
August 11 - 13, 2009	San Francisco
September 8 - 10, 2009	Boston
October 6 - 8, 2009	San Francisco
November 10 - 12, 2009	Boston
December 15 - 17, 2009	San Francisco