Facilitation Masterclass

0824_FM_PsychologicalSafety_livewebinar
Facilitation Masterclass

The Art of Productive Disagreement

On Demand Recording

Disagreements happen. But what if you could turn those moments of conflict into breakthroughs? In this 45-minute masterclass, we’ll show you how. You’ll pick up practical facilitation tools that transform heated discussions into productive conversations.

Whether you’re helping your team navigate tricky topics or handling your own disagreements, you’ll leave with strategies that lead to better decisions, stronger relationships, and a more innovative team. 

Why Watch?

  • Turn Conflict into Opportunity: Learn how to use disagreements as a launchpad for fresh ideas and smarter decisions.

  • Ready-to-Use Tools: Walk away with strategies you can apply immediately to guide discussions from tension to teamwork.

  • Create a Safe Space for Debate: Discover how to make it easier for people to share different viewpoints, leading to more creative and effective outcomes.

  • Lead with Confidence: Gain the skills to manage disagreements like a pro, building trust and respect along the way.

Who Should Attend?
If you lead or facilitate meetings, manage teams, or find yourself navigating tough conversations, this masterclass is for you.


Featuring:
Beth O'Neill
Senior Consultant
Interaction Associates

Andrew Black Ph.D.
Senior Consultant
Interaction Associates

The Impact of IA Facilitation Training

"I left with a new perception of what effective facilitation is, including a newfound appreciation for its challenges and opportunities. Interaction Associates helped me identify a variety of growth opportunities and will enable me to be a more effective facilitator when dealing with high-impact engagements and everyday relationship management alike."

- Leader at a Strategy & Communications Firm


About the Featured Panelists

Beth O'Neill
Senior Consultant
Interaction Associates

Beth works with leaders to create collaborative work environments. She is passionate about empowering leaders to build trust, engagement and foster collaboration to drive strong business results.

Beth joined Interaction Associates in 1993, and currently serves on our Board of Directors. She contributed to the development of our “Mastering Meetings™” and “The Coaching EDGE®” workshops. Prior to joining IA, Beth worked in the television news and aerospace industries.

Her published work includes “How to Lead Effectively in Virtual Environments” (CLO Magazine), “How to Shape Your Company Culture Before It’s Too Late” (Fast Company), and “Go Ahead, Give Your Boss a Piece of Your Mind – Just Do It Effectively”  (Fast Company).

Beth’s extensive client experience includes engagements with Bank of Hawaii, Colorado Children’s Hospital, Credit Human, eBay, Genentech, Gilead, Invesco, Making Waves Academy, PayPal, Putnam, Salesforce, Stanford Children’s Health Center, Stanford University, StubHub, TPC, and Twitter.

Beth practices The Interaction Method™ daily, both at work and at home.

Beth holds a Bachelor of Arts degree from Syracuse University's S.I. Newhouse School of Public Communications and The Whitman School of Management. She also holds a Master of Arts degree from the University of Hartford's School of Communication. Beth is a Professional Certified Coach (PCC) by the International Coach Federation, and a Certified NLP Coach by the Academy of Leadership Coaching and NLP (Neuro-linguistic Programming).

Andrew Black Ph.D.
Senior Consultant
Interaction Associates

Andrew is an Organization Development (OD) expert, helping companies develop increased capacity to fulfill their missions. His special talent is to mobilize groups toward critical business-focused outcomes. He has extensive experience as a facilitator of complex, high stakes meetings and trains other consultants to develop their facilitation skills.

Andrew is a masterful group facilitator and in-person and virtual classroom learning leader. Since joining Interaction Associates, he has also held senior leadership responsibilities and contributed to our instructional design by developing courses in teamwork, meeting management, coaching, e-learning, and web-based program design. Other areas of expertise include leadership development, strategic planning, values clarification, and team building.

In addition to his work as a consultant, Andrew is an accomplished playwright and has had several plays produced across the United States. This creative work helped develop his expert storytelling skills and powers his ability to develop compelling narratives in the service of business outcomes.

Andrew holds a Bachelor of Arts in Radio/TV from Indiana University, a Master of Science in Industrial/Organizational Psychology from San Francisco State University, and a Master of Fine Arts in playwriting from Ohio University. In May of 2023, Andrew completed his Ph.D. in Theatre and Performance Studies at the University of Missouri-Columbia.

Andrew's extensive client experience includes engagements with AT&T, Apple, Genentech, Sephora, DuPont, Pacific Gas and Electric, Nordstrom, The Gap, UC-SF, and KPMG.