Managing with Impact

Managing with Impact

Step into leadership with clarity, confidence, and practical tools you’ll use every day.

Core Managerial Conversations for Leaders

Learn a science-based conversation model for increasing accountability and accelerating performance.

Master the Moments that Make a Difference

Whether you’re stepping into management for the first time or looking to strengthen your day-to-day leadership, how you show up in key conversations makes all the difference.

In this program, you’ll learn how to:

Build Trust: Create open, respectful relationships that support real accountability

Navigate Tough Conversations: Address challenges with empathy, clarity, and confidence

Make Work More Enjoyable: Bring purpose, connection, and a sense of ease to the workday

As a Managing with Impact graduate said:
"I learned how to have better conversations with my employees that will improve our relationship while driving results and the process."

From setting expectations to coaching through uncertainty, Managing with Impact™ helps you lead with intention—and make every interaction count.

Download Program Overview


Hundreds of companies have entrusted IA to develop their frontline leaders.

How Participants Learn

Live | In Classroom
Interaction Associates' Trainers lead this 2-day program at your site. You can also certify internal trainers to teach Managing with Impact™ to your frontline managers and project leaders.

Live Online | Virtual Instructor-Led
Highly interactive, online training for frontline leaders who manage people at remote locations. Six 120-minute sessions. 

Custom Blend | Combination live classroom, VILT & Asynchronous
With your requirements, we tailor a blended learning journey for frontline leaders who manage people in the same office and at remote locations.


Continuing Education
Graduates of Managing with Impact™ are eligible to receive up to 16 PDUs for the Project Management Institute.

Download Program Overview

"Overall, a great workshop. It's very beneficial for individuals in managerial and supervisory roles. All of the content has practical application in day-to-day activities within a business environment."

- Senior Manager, Large US-based Energy Company

Find Other Programs for Leaders & Teams

View All Programs

Manager-employee conversations are gateways (or bottlenecks) to productive and enjoyable work.

Might your managers benefit from learning some best practices? Tell us your situation. We'll provide you with suggestions based on our clients' successes.