Tired of awkward 1:1s, unclear expectations, or feedback that doesn’t land?
These three conversations—when done right—can make or break your team’s performance.
As a manager, how you communicate directly impacts whether your team feels engaged, motivated, and ready to deliver.
In this free 45-minute webinar, you’ll learn the three essential conversations every manager must master to bring out the best in their people and lead a high-performing team.
Delegation: Set clear expectations, help direct reports grow, and get more off your plate so you can focus on what matters most.
Problem-Solving: Guide conversations that uncover the root cause and lead to clear, actionable next steps.
Feedback: Address issues early and clearly—while building trust and understanding along the way.
Simple frameworks you can use immediately
Language to make tough convos easier
Confidence to lead without second-guessing
Can't attend live? No worries! We'll send the recording and slides to all registrants after the webinar.
Featuring:
Beth O'Neill
Senior Consultant
Interaction Associates
Michael Reidy
Senior Consultant
Interaction Associates
The Impact of IA Facilitation Training
"I left with a new perception of what effective facilitation is, including a newfound appreciation for its challenges and opportunities. Interaction Associates helped me identify a variety of growth opportunities and will enable me to be a more effective facilitator when dealing with high-impact engagements and everyday relationship management alike."
- Leader at a Strategy & Communications Firm
Beth works with leaders to create collaborative work environments. She is passionate about empowering leaders to build trust, engagement and foster collaboration to drive strong business results.
Beth joined Interaction Associates in 1993, and currently serves on our Board of Directors. She contributed to the development of our “Mastering Meetings™” and “The Coaching EDGE®” workshops. Prior to joining IA, Beth worked in the television news and aerospace industries.
Her published work includes “How to Lead Effectively in Virtual Environments” (CLO Magazine), “How to Shape Your Company Culture Before It’s Too Late” (Fast Company), and “Go Ahead, Give Your Boss a Piece of Your Mind – Just Do It Effectively” (Fast Company).
Beth’s extensive client experience includes engagements with Bank of Hawaii, Colorado Children’s Hospital, Credit Human, eBay, Genentech, Gilead, Invesco, Making Waves Academy, PayPal, Putnam, Salesforce, Stanford Children’s Health Center, Stanford University, StubHub, TPC, and Twitter.
Beth practices The Interaction Method™ daily, both at work and at home.
Beth holds a Bachelor of Arts degree from Syracuse University's S.I. Newhouse School of Public Communications and The Whitman School of Management. She also holds a Master of Arts degree from the University of Hartford's School of Communication. Beth is a Professional Certified Coach (PCC) by the International Coach Federation, and a Certified NLP Coach by the Academy of Leadership Coaching and NLP (Neuro-linguistic Programming).
Michael Reidy
Senior Consultant
Interaction Associates
Michael is passionate about teaching the skills that people need to work well with others in service of the greater good of humanity while on and off the job. Countless individuals, corporations, and communities have benefited from his commitment to developing collaborative capabilities.
Michael joined Interaction Associates in 1997 and has focused on designing and delivering customized learning processes ever since. Prior to joining IA, Michael led the Dublin (Ireland) Institute of Adult Education for 9 years. His responsibilities included overall management of the Institute’s 120 trainers, design and development of new adult education programs, and the continued education and training of his management team.
His published works include Principle and Profit-Corporate Responsibility in Ireland, Watch your Language…Words Really Matter, and Partners in Faith – A Program of Adult Faith Development.
Michael’s client experience includes engagements with Alkermes, Abt Associates, Baltimore Gas & Electric-Calvert Cliffs Nuclear, Biogen Idec, Bon Secours Health System, Catholic HealthCare Partners, Curtiss Wright Flow Control, Dell (EMEA), GE Capital, GE Crotonville (MDC) (ECLP), International Paper, Medtronic, Nokia, Library of Congress, and Sirtex.
In his spare time, Michael enjoys introducing conscious collaboration skills and tools to non-profits. As a European immigrant (and a US citizen since 2013), he is honored to work with immigrants from over 48 countries as a volunteer with The Irish International Immigration Center in Boston. He also serves on the Board of the parochial middle school his two sons attended.
Michael is particularly drawn to the “Sharing an Inspiring Vision” practice, and assisting individuals, groups, teams, and whole organizations frame their future in terms of what is possible rather than merely what is positive (What is POSSIBLE is without boundary and spirals upwards, while what is positive leads to binary thinking and a downward spiral).
Born in Dublin, Ireland, Michael holds a Master in Public Policy degree from the Kennedy School of Government at Harvard University, a Master in Theology (STL) degree from the University of St. Thomas Aquinas, Rome, Italy, a Higher Diploma in Adult and Community Education from the National University of Ireland, and a Bachelor of Arts degree in English and Philosophy from University College Dublin.