Interaction Associates Website and eMail Privacy Policy

Interaction Associates knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn the details of our privacy policy.

By accessing the Interaction Associates website at www.interactionassociates.com, including all related pages ("Site"), including any subscription-based features or services offered by Interaction Associates, you are accepting the practices outlined in this Statement.

What Personal Information About Customers Does Interaction Associates Collect?

Our primary goal in collecting information is to provide you with a friendly, customized, and efficient experience. We collect the following types of information from our customers:

Information You Provide to Us

Interaction Associates collects identifying information when you complete forms, when you visit the Site (including, without limitation, any  web pages or landing pages), and when you enter promotions or contests. When you complete a request to receive information or our eNewsletter, we use that information to fulfill your request. For example, we require customers who complete forms for free content to give us the following personal information: their name, company name, title, and e-mail address.  We may also ask for additional types personal information, such as department name, phone number, or additional company information, such as annual revenues, or numbers of employees. In this instance, your personal information is added to our database.

We may use this information to:

(a) improve your browsing experience by personalizing the Site,

(b) send information to you which we think may be of interest to you by post, email, or other means;

(c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and

(d) provide other companies with statistical information about our users -- but this information will not be used to identify any individual user.

We may, from time to time, contact you on behalf of external business partners about a particular product or service that may be of interest to you. Please note: we do not sell, give or transfer your unique personal Information to any third party.

Automatic Information

We receive and store certain types of information whenever you interact with us via our website. Interaction Associates automatically receives and records certain "traffic data" on our server logs including your IP address, Interaction Associates cookie information, the page you requested, and your communications and interactions with other site registrants. Interaction Associates uses this traffic data to help diagnose problems with its server, analyze trends, and administer the Site. We may use cookie data to identify high-use companies to send offers or other information about Interaction Associates to people in our database who are employees of these high-use companies.

We automatically collect usage information, such as the numbers and frequency of visitors to our Site. We may use this information to provide research, advice and information, including, without limitation, for benchmarking purposes (e.g. we may publish an industry white paper that uses data collected through the use of our Site). This data is only used in the aggregate. This type of collective data also enables us to figure out how often customers use parts of the Site so we can make the Site appealing to as many people as possible. In addition, we may provide statistical information to our partners about how our customers, collectively, use our Site.

Email Privacy Policy

You receive mailings from us for two possible reasons:
(a) Your email address is listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in") ;
(b) You have purchased or registered or otherwise have an existing relationship with us.

We greatly respect your time and attention by controlling the frequency of our mailings.

How Your Privacy Is Protected

We never sell, share, or rent individual personal information with anyone without your advance written permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How Can You Stop Receiving Email From Us?

Each email sent contains a very easy and automated way for you to stop receiving email messages from us in the future, or to change your specific interest settings. If you would like to do this, simply follow the links at the bottom of every email message. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to Ali Vega at avega@interactionassociates.com for review. We will look into the matter immediately.

This policy is effective November 1, 2013.