Managing with Impact™



Managing With Impact™ provides participants with practical ideas, skills, tools, perspective — and confidence — so they can manage people in a way that brings out the best in everyone and contributes directly to the success of the organization.

As distinct from individual contributors, managers get things done through others. The manager-employee conversation is the main arena for planning, guiding, and following up on an employee's work. In fact, most managers spend a majority of their management time communicating with their direct-reports and supervising — face-to-face, on the phone, and through email.Top_20.jpg

Unfortunately, many management conversations — including delegation, problem-solving, and feedback — leave both the manager and the employee disappointed, uncertain about what to expect next, even discouraged. The biggest impact a manager can have on the performance of an employee is to guide these conversations to a successful outcome. Those who master the conversation process are well on their way to mastering the art and craft of people management.


This workshop is approved for up to 16 PDUs for Project Management Professionals from The Project Management Institute. When taken as a Public Workshop, participants may also earn 12.75 CEUs from the HR Certification Institute.

Learning Objectives

In this course, you will:

  • Increase your ability to define and set expectations for success
  • Learn to communicate in a way that builds mutual understanding and agreement
  • Learn to coach others through a problem-solving process that increases their ability to take on greater responsibility
  • Identify ways to delegate responsibilities in a way that boosts the likelihood of execution
  • Build self-awareness about your strengths and areas for improvement while you make your transition to management

Who should attend

Existing managers and even higher-level executives who lack foundational management skills will benefit from this workshop. They have served one to six years in a management position and work in a complex environment where managers are required to solve problems and make decisions with others on a regular basis. They can be team, work group, or project managers and most still have some individual-contributor responsibilities.


  • Format : On-site Public Workshops Total Access
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