We provide thought leadership and practical insights to help you succeed. Read our points of view on how to make collaboration work for you — served up regularly.


Interaction Associates has been around since 1969, helping global companies achieve extraordinary business success. In our blog, you'll find a wide variety of helpful strategies and insights to help you succeed. Enjoy blog posts, articles, white papers, podcasts, and webinars about our area of expertise: leveraging the power of collaboration.

How to Delegate Successfully

by Jamie Harris

Learn the art and science of delegation.

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Authentic Accountability

by Jay Cone

Jay Cone's article, "Authentic Accountability," has been published in the International Leadership Association's annual "Building Leadership Bridges" book series.

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Survey Says: We Need Help With Online Meetings

by Linda Dunkel

Our online survey showed leaders face a great deal of frustration when leading online meetings. Preventing participant multi-tasking and building relationships were among the toughest challenges.

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He’s Not Crazy, Mean, or Stupid: Understanding Others’ Difficult Behavior

by Michael Papanek

It's hard to work together when your colleague is "difficult." How to change your results by changing your perception.

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Coaching: How Leaders Unleash Talent

by Demetra Anagnostopoulos

Do you remember a leader who made a difference in your life? Chances are, he or she was a great coach, too. Demetra Anagnostopoulos examines the differences between coaching people and managing them.

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Driving Success? Look for Signs on the Roadways

by Beth O'Neill

Months ago, we predicted the strategy to take down traffic signs in various EU cities would be a success. Sure enough, reducing unneeded processes (and replacing them with relationship) is yielding nearly 50% fewer accidents in a corner of London where the plan was tried. This outcome holds a lesson that can help your business.

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Signs of Progress? Removing the Stop Signs in Your Organization

by Beth O'Neill

To achieve success, drivers (and leaders) must focus not just on results, but on rules of the road (process), and the way people treat each other (relationship).

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