Interaction Associates has been around since 1969, helping global companies achieve extraordinary business success. In our blog, you'll find a wide variety of helpful strategies and insights to help you succeed. Enjoy blog posts, articles, white papers, podcasts, and webinars about our areas of expertise: leadership, teams, innovation, trust, collaboration, and change.
Months ago, we predicted the strategy to take down traffic signs in various EU cities would be a success. Sure enough, reducing unneeded processes (and replacing them with relationship) is yielding nearly 50% fewer accidents in a corner of London where the plan was tried. This outcome holds a lesson that can help your business.
To achieve success, drivers (and leaders) must focus not just on results, but on rules of the road (process), and the way people treat each other (relationship).
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